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COVID-19 Company Statement
Update 12th April 2021
Update 5th Jan 2021
I am sure you just listened to Borris' briefing at 8pm 4th January, with the news that the UK has gone into a Tier 5 National Lock Down, which includes school closures and retail closures. Click & Collect and Home Delivery services are still available nationwide so consumers will still be able to receive that personal service and specialist knowledge we provide. Which is great news. Click & collect service will be avilable at our Enfield branch.
Update 2nd Dec 2020
Update 5th Nov 2020
As of the 5th Nov 2020 we have been forced to close our stores to the public. We are still opperating the online shop, you have free shipping over £20 or you can use the click & collect service at the Enfield branch 10am to 6pm (Mon-Fri). Due to the lack of trade and foot flow at our Camden Branch, we have been forced to make the difficult decision to permanently close this location, and we will not be reopening this branch when lockdown measures are lifted. Thank you to all that have shopped here and colleagues that have supported this store.
Update 15th June 2020
As of the 15th of June we are re-opening both our Camden and Barnet stores to the public. Our store layout has been altered due to the new precautions we have put in place in order to preserve the safety of our employees and customers. Furthermore we will only be accepting card payments at this time.
View the Camden and Barnet stores pages to check opening hours.
Update 24th March 2020
Over the last few weeks, the Coronavirus pandemic has brought many changes to our normal daily lives. As a business, we have been closely monitoring the situation and considering the health and wellbeing of our customers and staff, as our number one priority.
We have continued to trade over the last few weeks to offer our vape products to the community. However, we have made the difficult decision to temporarily close all our stores today, Tuesday 24th March.
We would also like to take this opportunity to thank our amazing staff who have gone above and beyond during these unprecedented times.
Our website https://www.thevapecig.co.uk/ remains open and we are maintaining our normal delivery services, where possible. However, this may change and our website will have the latest updates. Our customer service team can also help with your queries by phone on 03300535566 or email [email protected] Please bear with us as it may take a little longer to respond to you.
We will continue to send email updates and provide you with up to date information.
We hope that you and your family are safe and well and we will continue to do our very best to remain strong and hopeful, as we face these challenging times.
We wish everyone the best of health in the coming weeks, any questions please email [email protected] or call 03300535566.
With very best wishes,
The London Vape Company LTD.