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Vape Co Loyalty Points
How does it work?
Shop on our website or at one of our brick-and-mortar stores, collect reward points on every purchase, redeem reward points on your next order. Simple!
REWARDING YOUR LOYALTY
REDEEM ONLINE & INSTORE
Your points balance is redeemable across all of our locations and our online store as long as the account email is the same.
You must have a minimum of £10 in points before you can use loyalty for the first time.
After that, you can redeem at any point.
Summary of loyalty
With our loyalty system you’ll earn as you spend, giving you the chance to make further savings on all purchases made in our stores or on our website. With 3% cashback on all orders, you’ll be redeeming in no time. We value each and every one of customers and we love giving back to all of you, so from June 2021 when our new loyalty system will be live and we can’t wait to see you online, or instore soon.
GET £5 WHEN REGISTERING AN ACCOUNT WITH US!
YOUR POINTS NOW LIVE
To our many loyal customers, we’ve transferred your previous loyalty points from our stores, to our new reward points scheme. We hope to see you again soon.
Frequently Asked Questions
We covered the commonly asked questions below but should you have any additional questions on the loyalty programme please contact us on [email protected] and we will be happy to answer any questions you may have.How many points can I redeem per order?
How do I earn loyalty?
You can redeem a maximum of 80% of your basket value to maximum redemption of £10 per order.
For example: Orders £12.00 and above, a maximum loyalty redemption of £10. For orders below £12.00, you can redeem up to 80% of your basket value.
When does my loyalty get added?
You earn loyalty on each and every purchase you make either instore on online. Some exclusions apply.
How can I see my balance?
As soon as a successful order or purchase is made instore the points appear immediately, for online orders your points will appear once your order is shipped. You will receive an email confirmation when the points have been added.
Can I transfer my balance to another account?
After you log into your account. you can see your available balance under the “My Rewards” section in your account page, click here for ease of access.
Is there a limit to how many I can earn?
Reward points are non-transferable.
Can I redeem my points for cash?
Of course not! Earn away!
Reward points cannot be redeemed for cash and can only be redeemed against purchases from stores or website.
We reserve the right to amend the rewards policy at any time, you will be notified if any changes are made.